Shipping Policy
Order Processing
- All orders are processed within 1–2 business days (excluding Sundays and public holidays).
- Once your order is confirmed, you will receive a confirmation email at officialmerena@gmail.com.
- Orders placed during sales or high-demand periods may take slightly longer to process.
Shipping Time
- Standard delivery time across India is 3–7 business days, depending on your location.
- Remote or rural areas may take additional time.
Shipping Charges
- We offer free shipping on most orders across India.
- In case of any shipping charges, they will be clearly mentioned at checkout before payment.
Order Tracking
- Once your order is shipped, you will receive a tracking ID via email.
- You can track your shipment using the provided tracking details.
Delivery Issues
- If you face any delay or issue with your delivery, please contact us at:📧 Email: officialmerena@gmail.com📞 Phone: (+91) 90812 62800
Incorrect Address
- Please ensure your shipping address is correct at the time of placing the order.
- Merena is not responsible for delays or losses due to incorrect or incomplete addresses.
Damaged or Lost Packages
- If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery.
- We will investigate and resolve the issue as quickly as possible.
Contact Us
For any shipping-related queries, feel free to reach out:
Merena
📧 officialmerena@gmail.com
📞 +91 90812 62800
🌐 https://merena.in/
