Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://merena.in/ (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Web browser
  • IP address
  • Time zone
  • Cookies installed on your device Additionally, as you browse, we collect:
  • Pages or products you view
  • Referral sources (websites/search terms)
  • Interaction data (clicks, behavior)

This is called Device Information.

Technologies Used:

  • Cookies – data files stored on your device
  • Log files – track actions on the Site
  • Web beacons / pixels / tags – analyze browsing behavior

Order Information

When you make (or attempt) a purchase, we collect:

  • Name
  • Billing & Shipping address
  • Payment details (Credit/Debit Cards, UPI, Wallets, etc.)
  • Email address
  • Phone number

Together, Device Information + Order Information = Personal Information

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Handle payments & shipping
  • Send order confirmations & updates
  • Communicate with you
  • Detect fraud or risk
  • Provide marketing & promotional offers (if opted)

We also use Device Information to:

  • Improve website performance
  • Analyze user behavior
  • Optimize marketing campaigns

Sharing Your Personal Information

We share your data with trusted third parties:

  • Shopify – to run our online store
  • Google (Analytics) – to understand user behavior

We may also share information to:

  • Comply with legal requirements
  • Respond to lawful requests
  • Protect our business rights

Behavioural Advertising

We may use your data for targeted ads.

You can opt out here:

Or visit: http://optout.aboutads.info/

Do Not Track

We do not change our data collection practices when we detect a “Do Not Track” signal.

Your Rights

You have the right to:

  • Access your personal data
  • Correct or update data
  • Request deletion

To exercise your rights, contact us below.

Data Retention

We keep your Order Information unless you request deletion.

Minors

This Site is not intended for individuals under the age of 18.

Changes to This Policy

We may update this Privacy Policy from time to time.

Contact Us

For questions or complaints, contact:

Email: officialmerena@gmail.com

Phone: (+91) 90812 62800

Address:
Merena , Surat , Gujarat – 394101 India